Heat Pump Repair in Wayne, NJ

Don't Let a Broken Heat Pump Ruin Your Day

When your heat pump fails, your Wayne home's entire comfort system stops working. Whether you're stuck with no heat in the winter or no A/C in the summer, it's an emergency. You need a trusted professional to respond quickly and make a reliable repair.

At Reiner Group, our technicians are on call 24 hours a day, seven days a week, for this exact reason. For over 85 years, our licensed team has provided prompt, expert heat pump repair, and we are here for you when you need us most.

For 24/7 emergency heat pump repair, call (201) 371-7980 or contact us online for immediate service.

Common Heat Pump Problems We Fix

Your heat pump works year-round to heat and cool your home, which means it is one of the hardest-working systems you own. Because it's always running, it can experience a wide range of issues. Our technicians have the experience to quickly find the root cause of any failure, whether it's a simple fix or a complex mechanical problem.

Here are some of the most frequent issues we are called to repair:

• Heat Pump is Blowing Cold Air (in Heat Mode): This is a common problem that can be caused by low refrigerant, a dirty filter, or a problem with the reversing valve.
• System is Frozen: If the outdoor unit is encased in ice in the winter, it may indicate a problem with the defrost cycle, low refrigerant, or restricted airflow.
• Heat Pump Won't Turn On: This can be a simple issue, like a tripped breaker or an incorrect thermostat setting, or a more serious electrical problem.
• Strange Noises: Grinding, squealing, or rattling sounds are never normal. These can point to a failing motor, worn-out bearings, or loose components.
• Constant Cycling: If your system turns on and off constantly, it may be a sign of a bad thermostat, a clogged filter, or an improperly sized unit.
• Leaking Water: Puddles of water around the indoor or outdoor unit can mean a clogged condensate drain or a refrigerant leak.

While some issues, like a dirty filter, are simple to check, most heat pump problems require a trained professional. Attempting to fix refrigerant leaks or electrical components can be dangerous and cause more damage. It is always safest to call a certified technician to inspect the system.

Our 24/7 Heat Pump Repair Process

At Reiner Group, we understand that losing your heat or air conditioning is a serious emergency. As a customer service company, our top priority is to restore your home's comfort and safety as quickly as possible. Our 24/7 emergency service is built on 85+ years of trust, and our process is designed to be clear, professional, and respectful.

Our service department is staffed with some of the finest technicians in the area, ready to respond when you need them. Here is what you can expect:

• 24/7 Emergency Dispatch: Our team is on call 24 hours a day, seven days a week. When you call us with no heat or no A/C, we will dispatch a technician to your home promptly.
• Expert Diagnosis: Our licensed technician will arrive, listen to your concerns, and perform a thorough inspection of your heat pump to find the exact cause of the problem.
• Clear, Honest Explanation: We believe in professional service without jargon. We will explain the issue to you in clear terms and present all your repair options, along with the cost, before we begin any work.
• Professional Repair: With your approval, our technician will perform the repair. Our team is trained to service all makes and models, and our trucks are stocked with common parts to fix most issues in a single visit.
• Final System Check: After the repair, we test the system in both heating and cooling modes to ensure it is running safely and efficiently, giving you complete peace of mind.

We are not here to sell you a service you don't need. We are here to provide the unparalleled quality and honest solutions our community has relied on since 1934.