Reiner Group, Inc.
Corporate Headquarters
11-07 River Road
(click for map and directions)
Fair Lawn, NJ 07410
Phone: 201-794-3700
24/7/365 201-794-3700

Regional Solution & Service Centers
1275 Bloomfield Avenue
(click for map / directions)
Building 5-Unit 20
Fairfield, NJ 07004
Phone: 973-276-7900
24/7/365 973-276-7900

75 Oak Street
(click for map / directions)
Norwood, NJ 07648
Phone: 201-768-7880
24/7/365 201-768-7880

Email: Online Form

Planned Service - Schedule

Planned Service members may schedule preventive maintenance or request priority service online. Please fill out the information below as completely as possible along with desired dates and times. We will contact you during normal business hours to schedule or affirm the appointment.

If this is an air conditioner emergency, or if you need immediate service, do not use this form! Call the office closest to you to schedule an appointment. Click Here to contact us.

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Contact Information

Full Name: Middle Inital, if any: Suffix, if any:
Street Address: Primary Phone #:
Address Line 2: Secondary Phone:
City: Email Address:
State: Time of day to reach you:
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Service Request Information

Are you a Planned Service Customer? Yes No
Preferred day for service:

What brand is your furnace / AC Unit? Did we install the system? Yes No
How old is your
furnace / AC Unit?
When was the last time you had your system serviced?
What best describes the nature of the problem?
Please select:
Water Leak
No Heat No Cool
Insufficient Heat Insufficient Cool
Inside Unit Does Not Run Inside Unit Does Not Stop
Outside Unit Does Not Run Outside Unit Does Not Stop
Questions or Comments:

Choose the appropriate status for this project:
  Right Away / During Regular Business Hours
  At the Planning & Budgeting Stage

Is this request covered by an insurance claim? Yes No
Is this location a commercial location? Yes No
Do you own the home for this request? Yes No
Do we need a ladder to access the unit? Yes No
If Yes, how tall? (in feet)

How did you hear about our website? (Select all that apply):
  Yellow Pages
  Referred by Customer Newspaper Ad
  Google Search Engine Radio Ad
  Yahoo Search Engine Signs / Billboards
  Received E-mail Postcard
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